How Can We HelpYou?
We're here to support you on your journey to connect with the Syrian community. Get in touch with us or find answers to common questions below.
Get in Touch
Have a question or need assistance? We'd love to hear from you!
Email Support
Send us an email and we'll get back to you within 24 hours. Perfect for detailed questions or technical issues.
support@heysyrian.comInstagram DM
Follow us on Instagram and send us a direct message. Great for quick questions and staying updated with HeySyrian news.
@heysyrianFrequently Asked Questions
Find quick answers to the most common questions about HeySyrian
How do I create an account on HeySyrian?
Download the HeySyrian app from the App Store or Google Play Store. Open the app and follow the simple registration process using your phone number or email address. You'll need to verify your account and create a profile to start connecting with the Syrian community.
Is HeySyrian free to use?
Yes, HeySyrian is free to download and use. We offer basic features at no cost, allowing you to connect with the Syrian community, join groups, and make friends. Premium features may be available for enhanced experiences.
How do I find people near me?
HeySyrian uses location services (with your permission) to show you other Syrian users in your area. You can adjust your location preferences in the app settings and choose how far you'd like to search for potential connections.
Can I join multiple groups?
Absolutely! You can join as many groups as you'd like based on your interests, location, profession, or hobbies. Groups are a great way to connect with Syrians who share similar interests or experiences.
How do I report inappropriate behavior?
User safety is our top priority. If you encounter inappropriate behavior, you can report it directly through the app by tapping the report button on any profile or message. Our moderation team reviews all reports promptly and takes appropriate action.
Can I use HeySyrian for dating?
Yes, HeySyrian supports both friendship and romantic connections. You can specify in your profile what type of relationship you're looking for - whether it's friendship, dating, or finding a life partner within the Syrian community.
How do I delete my account?
You can delete your account at any time through the app settings. Go to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your data will be permanently removed from our servers.
Is my personal information safe?
Yes, we take your privacy and security very seriously. We use industry-standard encryption to protect your data and never share your personal information with third parties without your consent. Please read our Privacy Policy for more details.
Why can't I see all profiles?
HeySyrian may limit the number of profiles shown to ensure quality connections and prevent overwhelming users. Factors like location, preferences, and activity level may influence which profiles you see. This helps create more meaningful connections.
How do I change my location?
You can update your location in the app settings under Profile > Location. This is useful if you've moved or are traveling and want to connect with Syrians in your new area.