Introduction

ALM Tech Studio LLC and its affiliates ("ALM Tech Studio," "Company," "we," "us," "our") are committed to maintaining a safe and private community. We understand that privacy and confidentiality are of utmost importance to our members, applicants, attendees, and users (collectively, "you," "your," or "Users").

This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our applications ("Apps"), websites operated by ALM Tech Studio that link to this Privacy Policy ("Sites"), and related services, including RSVP-based and attended events promoted through our Apps or Sites (collectively, "Services").

Privacy Policy Overview

What information we collect
How we use the information we collect
How we share information
How we collect mobile app analytics and device data
How we handle users under 18 years old
How we secure and retain your information
How changes in control affect your data
How we update this policy
How to contact us with questions or complaints

1. What Information We Collect

Information You Provide

To apply for membership, you must provide information that verifies your identity and real-world connections. Some of this data may be classified as "sensitive" under applicable laws. By providing this information, you consent to our processing of it. Your profile information may be visible to other users. If you communicate within the Service, we collect the content of those interactions. If you contact support, we collect the details of your request. You may update most of your personal information in the App settings, except for your date of birth and Instagram handle.

Categories of personal information collected include:

Identifiers (e.g., name, alias, unique ID, email, IP address, account name)
Personal details (e.g., physical characteristics, phone number, education, employment)
Protected characteristics (e.g., gender, age, sexual orientation, religion, race)
Commercial information (e.g., purchase history, preferences)
Geolocation data
Visual content (e.g., photos)
Employment and education history
Personal interests and preferences

Sensitive data we collect includes:

Account login credentials
Racial or ethnic origin, religious beliefs
Private in-app messages (unless we are the intended recipient)

Information Collected Automatically

We automatically collect information about how you use our Service, including:

Device type, ID, and operating system
IP address
Interaction frequency with other users
Access times and app browsing behaviors

This data is gathered through mobile app analytics SDKs, device identifiers, and tracking tools. You can manage data collection preferences through your device settings (iOS: Settings -> Privacy & Security -> Tracking, Android: Settings -> Privacy -> Ads).

Information from Other Users & Third Parties

Other users may provide information about you, such as when they mention you in reports. We may also collect personal and non-personal data from third parties.

Surveys

We may conduct brand recognition or user experience surveys. Participation is voluntary, and responses are collected for analysis.

Financial Information

We do not collect or store credit card details. All payments are processed through third-party services like Apple Pay and Stripe, which handle security and privacy independently.

2. How We Use the Information We Collect

We may use or disclose collected personal information for:

Providing and managing your account
Customer support and responding to inquiries
Processing transactions and verifying information
Enhancing service security and fraud prevention
Improving our Services through research and analysis
Fulfilling legal obligations and responding to law enforcement requests

We will not use your data for materially different purposes without prior notice.

3. How We Share Information

We do not sell your personal data. However, we share information in the following circumstances:

With Other Users

When you register and create a profile, the following details may be visible to other users:

Name, age, city, hometown
Common interests and mutual connections

If both users "like" each other, they can chat via the Service. Conversations and shared content within the app will be visible to both parties.

With Affiliate Dating Services

We operate a network of dating platforms. With your consent, your data may be shared across our services to expand your dating opportunities.

With Event Organizers

If you attend a member-hosted event, we may share limited details (e.g., name, email, age, gender preference, Instagram, employment) with the event host.

With Service Providers

We work with third-party vendors to:

Host and maintain our Services
Process transactions and payments
Conduct content moderation and analytics
Provide customer support

These providers access your data solely to perform their contractual obligations.

For Legal Compliance

We may disclose personal information when required to:

Comply with laws, regulations, or legal proceedings
Enforce our terms and policies
Detect and prevent fraud, security breaches, or technical issues
Protect user safety and prevent harm

For Analytics & Advertising

We share anonymized, non-personal data with analytics and advertising partners to optimize our services. You can manage tracking preferences in your device settings and opt out of personalized advertising through your mobile device's privacy controls.

5. Age Policy

Our Services are for users 18+ only. Misrepresentation of age will result in account removal. If you suspect a user under 18, report them to support@heysyrian.com.

6. Information Security & Retention

We implement security measures to protect your data, but no system is 100% secure. Users should take precautions when sharing personal information.

Account Deletion and Data Removal

When you delete your account, we permanently delete all of your personal data from our systems. We do not retain any of your information after account deletion. This includes:

Profile information and photos
Messages and conversations
Account preferences and settings
Usage data and activity logs
Any other personal information associated with your account

The deletion process is immediate and irreversible. Once your account is deleted, your data cannot be recovered.

To delete your account and all associated data, you can do so directly in the app settings or contact us at support@heysyrian.com with "Account Deletion Request" in the subject line.

For detailed step-by-step instructions on how to delete your account through the app, please visit our Account Deletion Guide.

7. Changes in Control

If our company is sold, merged, or reorganized, user data may be transferred. We will honor existing privacy commitments unless you consent to new terms.

8. Updates to This Policy

We reserve the right to update this Privacy Policy. Users should review this page periodically for changes.

9. Contact Us

For questions or concerns, you can:

Email us at support@heysyrian.com
Visit our support page at www.heysyrian.com/support