Frequently Asked Questions

Download the HeySyrian app from the App Store or Google Play Store. Open the app and follow the simple registration process using your phone number. You'll need to verify your account and create a profile to start connecting with the Syrian community.

Yes, HeySyrian is free to download and use. We offer basic features at no cost, allowing you to connect with the Syrian community, join groups, and make friends. Premium features may be available for enhanced experiences.

HeySyrian uses location services (with your permission) to show you other Syrian users in your area. You can adjust your location preferences in the the filters and choose how far you'd like to search for potential connections.

Absolutely! You can join as many groups as you'd like based on your interests, location, profession, or hobbies. Groups are a great way to connect with Syrians who share similar interests or experiences.

User safety is our top priority. If you encounter inappropriate behavior, you can report it directly through the app by tapping the report button on any profile or message. Our moderation team reviews all reports promptly and takes appropriate action.

Yes, HeySyrian supports both friendship and romantic connections. You can specify in your profile what type of relationship you're looking for - whether it's friendship, dating, or finding a life partner within the Syrian community.

You can delete your account at any time through the app settings. Go to Profile > Settings > Delete Account. Please note that this action is permanent and cannot be undone. All your data will be permanently removed from our servers.

Yes, we take your privacy and security very seriously. We use industry-standard encryption to protect your data and never share your personal information with third parties without your consent. Please read our Privacy Policy for more details.

HeySyrian may limit the number of profiles shown to ensure quality connections and prevent overwhelming users. Factors like location, preferences, and activity level may influence which profiles you see. This helps create more meaningful connections.

You can update your location in the app settings under Profile > Location. This is useful if you've moved or are traveling and want to connect with Syrians in your new area.

HeySyrian is available on both iOS and Android devices. You can download it from the App Store for iPhone/iPad or Google Play Store for Android devices. We regularly update the app to support the latest operating systems.

Profile verification helps build trust in our community. You can verify your profile by taking a selfie of yourself. Our team will review and approve verified profiles within 24-48 hours.

Yes, you have full control over your interactions. You can block users who make you uncomfortable, but you can't unblock them.

Group chats allow multiple users to communicate together about shared interests. You can create your own groups or join existing ones. Group admins can moderate conversations and manage member permissions.

Yes, you must be at least 18 years old to use HeySyrian. This age requirement helps us maintain a mature and safe environment for all users in our community.

You can update your profile at any time by going to Settings > Profile. You can change your photos, bio, interests, location, and relationship preferences. Keep your profile updated to help others get to know you better.

Absolutely! HeySyrian is designed for Syrians worldwide, whether you're living in Syria or anywhere else in the world. Our global community helps you connect with other Syrians no matter where you are.

If you encounter technical issues, please contact our support team at support@heysyrian.com with details about the problem, including your device type and app version. Screenshots are also helpful for us to understand and fix the issue quickly.

Yes, we have community guidelines that all users must follow to maintain a respectful and safe environment. These include being respectful to others, not sharing inappropriate content, and not using the platform for spam or harassment. You can read our full Community Guidelines on our website.